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How Can We Help?

Thank you for contacting Best Chinese Medicines. We pride ourselves on outstanding customer service and look forward to answering any of your questions. 

We try to respond to all inquiries within 1-2 business days. If you don’t receive a response, please check your Spam.

At this time we do not staff a customer support telephone number.  We are still a small, local company operating out of our homes.  As we grow, this is a service we hope to offer in the future.

You can email us directly at:

Are You Wondering Where Your Order is?

Please refer to our Shipping Policy for details on tracking your order.

Do You Need to Return Your Order?

Please refer to our Return Policy for details on returning your order.

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